Appeal

Challenge a decision.

Your appeal is read by an administrator who had no part in the original decision. They see what you write and what the first reviewer wrote, side by side.

What are you appealing? Account suspension — 29 August 2026 A rejected evidence submission A rejected verification submission A milestone marked as not delivered Reference FR-2026-0188. This is filled in automatically from the decision you clicked through from.

What the original decision said

Six photographs submitted for milestone 3 of “Delta river cleanup — phase 2” are near-identical to six submitted in August for “Warri skills centre”. An explanation was requested on 7 September and not received. Payments on hold, account suspended pending resolution. — Amina Bello, 29 August 2026

On what grounds? The facts are wrong The facts are right but the conclusion does not follow Relevant information was not considered The consequence is disproportionate A process step was missed

Your account of what happened Be specific about dates and people. “We would never do that” is not something a reviewer can act on; “both sites are the same compound, here is the tenancy agreement” is.

Anything that supports it

Attach documents or photographs Up to 10 files. Contracts, registers, dated originals, anything a reviewer can check.

What outcome are you asking for? Reinstate the account and lift the payment hold Reinstate the account, keep the payment hold while this is looked at Substitute a lesser consequence Reopen the milestone for fresh evidence

What I have written here is true to the best of my knowledge. I understand a deliberately false statement in an appeal is itself grounds for suspension. Submit appeal

What happens next

1. 1
   Assigned within one working day

   To someone who was not involved in the original decision. You are told who.

2. 2
   They may come back with questions

   Answering quickly is the single thing most likely to help you.

3. 3
   A decision within 10 working days

   With written reasoning either way, including what did not persuade them.

4. 4
   If upheld, time is given back

   Deadlines extend by the full period you were suspended, automatically.

Changed your mind? Back to the decision